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OPT provides the broadest and most comprehensive
services within the San Francisco Bay Area and beyond. With our broad-based,
full-service capabilities, we focus on the goal of being the one of
most responsive and experienced computer and networking service companies in
the industry. This dedication to service defines our company's culture and
ensures our professional success.
We
take pride in the work that we do. Understanding and satisfying our
customers' needs and requirements have made us one of the best outsourcing
companies in the Bay Area. Our demonstration of loyalty and dependability to
our customers has earned us a 90% maintenance contract renewal rate. To
better serve our customers, we offer a Customer Site Log. The Customer Site
Log provides documentation for the customer: a Network Topology,
server/workstation hardware and software inventories, server shutdown and
startup procedures, network protocol parameters, license information,
application information, and main account and security information with
passwords.
We offer on-site service on computers and peripherals
at competitive rates. Our services include computer hardware and software
installations, configuration, upgrades and repair, printer installation and
repair, network planning, design, installation, configuration and upgrades.
Please inquire about any service not listed here.
We employ highly trained technicians that are experienced in servicing all
major manufacturers, including...
Computers: IBM, Compaq, Dell, Apple, PC and Mac clones...
Printers: HP LaserJet and DeskJet, Apple LaserWriter, Dot Matrix, Daisy, Ink Jet, Epson, Lexmark, Okidata, Fujitsu, Canon, Kyocera, Qume...
Networks: Microsoft NT, Novell NetWare, Lantastic, Peer to Peer,
AppleTalk...
Peripherals: Memory, Modems, Hard Drives, CD-ROM Drives, Upgrades, Backup Drives and more...
OPT, Inc. offers these Cost Effective On-Site Programs:
1.
Maintenance Contracts:
These contracts offer coverage on all
parts, all labor, travel time and
mileage, unlimited service calls
and preventive maintenance.
2.
Site Agreements: With a site agreement you can purchase
a block of service hours at a reduced
rate for all your P.C., printer and
networking needs.
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