Services

OPT provides the broadest and most comprehensive services within the San Francisco Bay Area and beyond. With our broad-based, full-service capabilities, we focus on the goal of being the one of most responsive and experienced computer and networking service companies in the industry. This dedication to service defines our company's culture and ensures our professional success.

We take pride in the work that we do. Understanding and satisfying our customers' needs and requirements have made us one of the best outsourcing companies in the Bay Area. Our demonstration of loyalty and dependability to our customers has earned us a 90% maintenance contract renewal rate. To better serve our customers, we offer a Customer Site Log. The Customer Site Log provides  documentation for the customer: a Network Topology, server/workstation hardware and software inventories, server shutdown and startup procedures, network protocol parameters, license information, application information, and main account and security information with passwords.  

We offer on-site service on computers and peripherals at competitive rates. Our services include computer hardware and software installations, configuration, upgrades and repair, printer installation and repair, network planning, design, installation, configuration and upgrades. Please inquire about any service not listed here.

We employ highly trained technicians that are experienced in servicing all major manufacturers, including...


Computers:
IBM, Compaq, Dell, Apple, PC and Mac clones...

Printers:
HP LaserJet and DeskJet, Apple LaserWriter, Dot Matrix, Daisy, Ink Jet, Epson, Lexmark, Okidata, Fujitsu, Canon, Kyocera, Qume...

Networks:
Microsoft NT, Novell NetWare, Lantastic, Peer to Peer, AppleTalk...

Peripherals:
Memory, Modems, Hard Drives, CD-ROM Drives, Upgrades, Backup Drives and more...

OPT, Inc. offers these Cost Effective On-Site Programs:

1. Maintenance Contracts:

    These contracts offer coverage on all

    parts, all labor, travel time and

    mileage, unlimited service calls

    and preventive maintenance.


2. Site Agreements:
    With a site agreement you can purchase

     a block of service hours at a reduced

     rate for all your P.C., printer and

     networking needs.

40_3314473.gif
40_laptop.jpg
40_lj8000.gif